Privacy policy.

Information we collect

When you use our website or engage our services, we may collect information you provide directly, such as your name, email address, website URL and any details you share through our contact form or during consultations. We also collect standard technical data through your browser, including IP address, browser type, device information and pages visited.

How we use your information

We use the information we collect to:

• Respond to enquiries and provide our CRO audit and coaching services
• Communicate with you about projects, scheduling and deliverables
• Improve our website and services
• Send occasional updates about our services (only with your consent)
• Comply with legal obligations

Cookies and analytics

We use PostHog to see how people use this site, so we can make it work better. It sets a cookie to recognise your browser between visits, and records the pages you view, the buttons you click, how far you scroll and how quickly pages load. It also records visits as replays of what happened on screen, with anything you type into a form hidden. PostHog stores this data in the EU.

If you send us an enquiry, we link it to your visits so we can see how you found us. We don't use analytics data for advertising, and we don't sell it or share it with anyone else.

To opt out, turn on Do Not Track in your browser or block cookies for this site. To have your analytics data deleted, contact us.

Third-party services

We use third-party services to operate our business, including form submission processing, scheduling tools, analytics and website hosting. These services may process your data in accordance with their own privacy policies. We only share the minimum information necessary for these services to function.

Data security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

You have the right to access, correct or delete your personal information. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, contact us using the details below.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy or how we handle your data, contact us through our contact page.